ZPACKBAG — Terms of Service

Last updated: October 1, 2026

Welcome to ZPACKBAG.

These Terms of Service govern your use of our website and your purchase of products from our online store.

By visiting our website or placing an order, you agree to these Terms of Service, subject to any mandatory consumer rights provided by applicable law.

Our website is operated by [Registered business name], trading as ZPACKBAG, and is powered by Shopify.

1. General Conditions

By accessing our website, you agree to use it for lawful purposes and provide accurate information when making purchases or contacting customer support.

We reserve the right to refuse, restrict or cancel orders where reasonably necessary to prevent fraud, comply with applicable law or address violations of these Terms.

2. Product Information

ZPACKBAG offers travel-related products, including compression bags, selected accessories and product bundles.

We make reasonable efforts to present accurate product descriptions, photographs, specifications, availability and pricing.

Minor variations in product appearance may occur because of lighting, photography or display settings.

Product dimensions, materials, included accessories and specifications should be reviewed on the relevant product page before purchase.

3. Product Performance and Travel Requirements

Our compression products are designed to help organize clothing and reduce packing bulk.

Actual compression results depend on the amount and type of clothing, the product used and how it is packed.

We do not guarantee that using our products will eliminate airline baggage charges, reduce luggage weight or ensure compliance with any airline's baggage allowance.

Customers are responsible for checking the baggage dimensions, weight allowances and travel restrictions that apply to their journeys.

4. Orders and Order Acceptance

When you place an order, you will receive an order acknowledgment at the email address provided during checkout.

An order is accepted when we confirm it in accordance with our fulfillment process.

We reserve the right to cancel or decline an order for legitimate reasons, including product unavailability, payment authorization problems, suspected fraud or material pricing errors.

If payment has been collected for an order we cannot fulfill, we will issue the appropriate refund.

5. Prices, Discounts and Promotions

All product prices are displayed in the currency indicated on our website.

Shipping charges, taxes and applicable fees will be shown during checkout as required.

Promotional offers, gift inclusions and bundle discounts apply only under the conditions communicated with the relevant offer.

We may modify or discontinue promotional offers for future purchases without affecting completed orders or mandatory consumer rights.

6. Payment and Checkout

Payments are processed through Shopify and the authorized payment providers available at checkout.

By submitting an order, you confirm that you are authorized to use the selected payment method.

Your order may be subject to payment verification and security checks.

We reserve the right to cancel transactions that cannot be successfully authorized, subject to applicable law.

7. Shipping and Delivery

Shipping destinations, processing times, delivery estimates and applicable charges are explained in our Shipping Policy.

Delivery availability may depend on your location and the products selected.

Certain accessories, including rechargeable air pumps, may be subject to shipping restrictions.

Please review our Shipping Policy before placing an order.

8. Returns, Refunds and Cancellations

Eligible returns, cancellations, replacements and refunds are governed by our Refund & Return Policy.

Nothing in these Terms excludes or restricts statutory consumer rights that cannot lawfully be limited.

9. Product Use and Safety

Customers should follow any instructions supplied with their ZPACKBAG products.

Do not overfill compression bags, force zippers beyond their intended capacity or use incompatible pumps.

If your order includes a rechargeable air pump, follow the supplied charging and safety instructions.

Do not use damaged electrical accessories or expose them to conditions prohibited by the manufacturer's instructions.

10. Intellectual Property

Unless otherwise indicated, the ZPACKBAG website's original text, graphics, product photography, design elements and branding are owned by us or used with appropriate permission.

You may not reproduce, distribute or commercially exploit protected website content without authorization, except as permitted by law.

11. Customer Reviews and Submitted Content

Customers may voluntarily submit reviews, photographs or other feedback through our website or authorized review platforms.

By submitting content, you confirm that you have the necessary rights and permissions to share it.

Where you authorize us to publish your submission, you grant us a non-exclusive license to display and use it for the purposes disclosed when you submit it, subject to applicable law and platform requirements.

We may moderate content that is unlawful, fraudulent, abusive, misleading or violates the rights of others.

Any customer ratings, verified-purchase labels or endorsements displayed on our website must reflect authentic information.

12. Prohibited Activities

You agree not to:

• Use our website for unlawful or fraudulent purposes.

• Submit false payment or identity information.

• Attempt to interfere with website security or functionality.

• Introduce malware or other harmful code.

• Infringe intellectual property rights.

• Use automated systems in ways that disrupt our website or violate applicable law.

13. Third-Party Services and Links

Our website may contain links to third-party websites, shipping providers, payment services and social media platforms.

These third parties may operate under their own policies and terms.

We are not responsible for third-party content or services outside our control, except where liability cannot lawfully be excluded.

14. Disclaimer and Limitation of Liability

We make reasonable efforts to maintain the availability, security and accuracy of our website.

Temporary interruptions or technical issues may occasionally occur.

To the extent permitted by applicable law, we are not liable for indirect or consequential losses arising solely from circumstances outside our reasonable control.

Nothing in these Terms excludes liability for fraud, intentional misconduct, personal injury caused by negligence where applicable, defective products or any other liability that cannot legally be excluded.

15. Governing Law

These Terms are governed by the laws of [Applicable country and state], subject to mandatory consumer protections and jurisdictional rights that apply to individual customers.

16. Changes to These Terms

We may update these Terms of Service to reflect changes in our products, business operations or legal obligations.

Updated Terms will be published on our website with a revised effective date.

Changes will not retroactively reduce rights established under completed purchases where prohibited by law.

17. Contact Information

For questions regarding these Terms of Service or your order, contact:

Registered business: [Your legal business name]

Trading name: ZPACKBAG

Email: adnanghaazi7@gmail.com

Website: https://twopackco.com/